T-Mobile’s Sidekick Goes Back On Sale After Outage Controversy

By Tim Boswell   /   Published 11/18/2009

2009-10-11 - T-Mobile SidekickAfter users expressed outrage over outages, and data loss with their Sidekick smartphones in October, T-Mobile halted sales of the phone. This week, the Sidekick is back on sale.

The 2008 Sidekick will not sell for as low as $49, while the 2009 Sidekick LX will be priced at $149, both with two-year contracts. A slight price drop from previous retail price-tags.

"T-Mobile is pleased to announce that Sidekick sales have resumed," the carrier said in a statement.

Although the device is back on sale, the company is still dealing with angry customers over the loss of their data, which was caused by a server meltdown. Customers lost numbers, pictures and other personal info.

However, Microsoft -- who runs the Sidekick servers -- were able to recover most of the data, according to reports. To make up for it, they offered $100 gift cards to affected customers.

After the data loss, the question remains if customers will have confidence in the Sidekick again.

We'll report back when sales numbers come in.

Categories
Tech
  • http://t-mobile maria reyes

    i went a sidekick